Frequently Asked Questions (FAQs)
How do I start a clear aligner business?
There are many opportunities in the rapidly expanding clear aligner industry. We can assist you in starting your own direct-to-consumer aligner business, supplying aligners to dental labs, or optimizing treatment planning and manufacturing for a larger aligner conglomerate. Your decision on the type and size of aligner business should be based on your clinical expertise and the investment you are willing to make. We offer a range of services, including software solutions, treatment planning, clinical expertise, manufacturing, packaging and shipping and logistics, to support your aligner business regardless of its size and focus.
What is the clear aligner market size?
The clear aligner market has experienced significant growth in recent years and is currently valued at $2.6 billion. Grand View Research projects that the market will continue to grow at a CAGR of over 27% through 2028, reaching $15.8 billion in revenue. This growth is driven by increasing demand for aesthetic solutions to malocclusion and will be further accelerated by advancements in technology such as AI, machine learning, cloud-based solutions, and telehealth.
The clear aligner industry is financially attractive and has historically provided a healthy return on investment for investors and operators. Many successful businesses in this industry have used innovative business models, such as outsourcing manufacturing and treatment planning expertise, to increase their profitability.
What is dental outsourcing?
Dental outsourcing is a common practice where clinicians, aligner providers, and entrepreneurs outsource key aspects of their operations to a third party. This allows them to scale faster, reduce capital and operational costs, and quickly access expertise in the field. Outsourcing offers several advantages, including reduced initial investments in manufacturing and advanced software, and the ability to rely on an experienced partner to manage workflows from start to finish.
How do I best price my clear aligner offering?
Before deciding on your pricing strategy for your aligner offering, it is important to understand the aligner offerings available in your market, such as B2C, B2B, and DSO brands. If clear aligners are not prevalent in your area, you can price your aligner offering 20 to 40% above fixed appliance offerings. Clear aligner treatment is highly scalable for your customers and requires less chair time than braces, allowing them to treat more patients in the same amount of time and increase their profitability.
Which case complexity can I offer my doctors?
We offer a range of aligners to support every type of case, from simple crowding to Class II malocclusions and everything in between. We are committed to continuously improving our material science, treatment protocols, and software to provide the most effective and efficient solutions for patients. If you have any questions or would like to learn more about the range of cases our aligners can support, please do not hesitate to contact us. We are here to help you provide the best possible care for patients.
What is the expected turn-around time?
Our goal is to provide you with a treatment plan within 3-5 days of receiving your patient’s full records. We understand that timely treatment planning is essential for your practice, and we strive to deliver high-quality plans as quickly as possible. If you have any questions or concerns about the treatment planning process, please do not hesitate to contact us. We are here to support you every step of the way.
How are cases revised and approved?
Every case record we receive is carefully reviewed and analyzed by our expert team of orthodontists and clinicians, who have successfully treated over 100,000 patients. If a record is unclear or faulty, our team will let you know right away and work with you to obtain the necessary information to create an accurate and effective treatment plan. We are committed to providing high-quality treatment planning services and will do everything we can to ensure that your patients receive the best possible care. If you have any questions or concerns, please do not hesitate to contact us.
Can I get clinical support?
Always. You can reach our clinical team through various channels, including text, phone, email, and our case management software. This allows you to communicate with our team in the most convenient way for you, whether you need immediate assistance or have a question that can be addressed at a later time. Our clinical team is here to support you, and we will do everything we can to ensure that you have the information and resources you need to provide the best possible care. If you have any questions or concerns, please do not hesitate to contact us.
What if I face an issue with the software?
If you ever encounter an issue with one of our platforms, please reach out to your Eon One representative for assistance. They will be able to help you resolve the issue and ensure that your experience with our software is a positive one. If you are unable to reach your representative, you can always contact us through our “Get in touch” page on our website. We are committed to providing our customers with the best possible support and will do everything we can to resolve any issues you may have with our product.
How can we communicate with the clinical team during the treatment planning phase?
You can reach our clinical team through various channels, including text, phone, email, and our case management software. This allows you to communicate with our team in the most convenient way for you, whether you need immediate assistance or have a question that can be addressed at a later time. Our clinical team is here to support you, and we will do everything we can to ensure that you have the information and resources you need to provide the best possible care. If you have any questions or concerns, please do not hesitate to contact us.
How are clear aligners manufactured?
Our clear aligners are produced using an automated process that involves robotics, 3D printing, and other technologies. After receiving the digital impression and case records, our clinicians and orthodontists will analyze the data using specialized software to break the desired movements into a series of smaller steps. These steps are then 3D printed, thermoformed using Zendura or Essix trimmed, and polished to custom make each clear aligner. This process allows us to produce high-quality aligners that are tailored to the unique needs of each patient. If you have any questions or would like to learn more about our manufacturing process, please do not hesitate to contact us.
What happens if the aligners do not fit?
If you experience any issues with the fit of your aligners, please contact our representative immediately. They will be able to help you troubleshoot and determine the best course of action. If you need a new aligner, we will require a new intraoral scan to create a new set of aligners, which we will then ship to you. We are committed to providing our customers with the highest quality aligners and support, and we will do everything we can to ensure that your treatment is successful. If you have any questions or concerns, please do not hesitate to contact us.
Which countries are available for shipping?
At the moment, we can ship to the following countries: USA, Canada, Mexico, Europe, Australia, UK, and New Zealand Please note that this list is subject to change and we may be able to ship to additional countries in the future. If you have any questions about our shipping policies or would like to confirm whether we can ship to your location, please do not hesitate to contact us. We are here to support you and will do everything we can to provide the products and services you need.
How can I track my package?
Once we ship your package to you, we will send you a unique Airway Bill number that will allow you to track the exact movements and location of your package. This will enable you to see where your package is and when it is expected to be delivered, so you can plan accordingly. If you have any questions or concerns about tracking your package, please do not hesitate to contact us.